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Business & Professional Communications

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  • We have partnered with Precision Exams and Certiport to align this text to leading certifications in Communications.
  • Part of the Skills for Life Series
  • This title is included in our Bundle Subscription.

As part of the Skills for Life CTE Series, Business & Professional Communications will guide students in exploring vital topics such as employment opportunities, interview skills, presentation strategies, and much more. Not only will students learn about opportunities in training, education, and certifications for employment, but they will also learn and demonstrate professional standards and personal qualities needed to be employable in today’s job market.

From soft skills, interpersonal communication, and leadership traits, to writing business documents and delivering effective presentations, students will receive a thorough understanding of how to effectively communicate in a professional setting. End-of-chapter reviews and hands-on projects ensure that students are able to understand the topics at hand. This graphically illustrated textbook brings professional communication concepts to life as it helps students prepare for their future.

  • End-of-chapter review activities and chapter assessments test students’ knowledge
  • Students learn and demonstrate proficiency in communication through writing, presentations, research, and more
  • Challenges students’ critical thinking, writing, editing, technology, collaboration, and communication skills
  • Practical case studies embedded in each chapter
  • Text correlates to the Precision Exams Certification in Business Communication I & II 
  • Meets 100% of the TEKS (Texas Essential Knowledge and Skills) for Professional Communications
Table of Contents

Unit 1: Foundations of Professional Communication
Chapter 1: Communicating in the Workplace and the World
Chapter 2: Types of Communication and Language
Chapter 3: Communication Model

Unit 2: Engaging in Professional Communication:Reading and Writing
Chapter 4: Reading
Chapter 5: Writing Mechanics and Grammar
Chapter 6: Informal Writing
Chapter 7: Formal Writing

Unit 3: Engaging in Professional Communication:Speaking and Listening
Chapter 8: Informal Speaking
Chapter 9: Formal Speaking
Chapter 10: Active Listening

Unit 4: Preparing for Professional Communication
Chapter 11: Exploring Professional Opportunities
Chapter 12: Preparing for an Interview
Chapter 13: Teamwork

Unit 5: Mastering Professional Communication
Chapter 14: Leadership
Chapter 15: Management Skills
Chapter 16: Workplace Culture

FREE Online Instructor and Student Resources

The free Online Instructor and Student Resources for Business & Professional Communications are housed on and include a wealth of activities and assessments that challenge students to demonstrate their understanding of chapter material. Students will collaborate and communicate in a variety of settings, including written essays, presentations, and creative projects. In addition, instructors have access to comprehensive assessments of each chapter's content.


Online Instructor and Student Resources Include:

  • Chapter Review Activities and Answer Keys
    • Define Key Terms - Students define the key terms presented in each chapter, helping them to prepare for the Chapter Assessment.
    • Test Your Knowledge - Students demonstrate their comprehension of chapter topics by
      completing a series of short answer questions.
    • Read and Write - Students apply their understanding of the concepts presented in the
      chapter by responding to a writing prompt.
    • Listen and Speak - Students demonstrate their knowledge of the chapter by planning and
      presenting an informal presentation.
    • Create and Design - Students utilize creative thinking skills and develop innovative ideas in designing and creating a variety of projects.
  • Chapter Review Rubrics
  • Chapter Assessments and Answer Keys
  • PowerPoint Teaching Tools
  • Discussion Topics and Questions
    • Each chapter begins with a series of topics and questions to engage students with chapter content and foster classroom discussions.
PowerPoint Teaching Tools

The PowerPoint Teaching Tools are the perfect supporting resource to help instructors present the key concepts of each chapter to the class. Each slide show begins with chapter objectives and engaging discussion questions to spark students’ interest and encourage classroom dialog. Essential chapter elements and ideas are outlined to be presented prior to or as students progress through the chapter, including important graphics like tables, charts, and other key data. All PowerPoints are flexible and editable to allow for adding slides and speaker notes, or modifying any content to best fit curriculum needs.


Download Sample:

Chapter 1 PowerPoint Teaching Tool

eTextbook License Information

Transferable eTextbook Student License: One license is required per student per term within a given school year. Once a term is completed, licenses can be reused. The number of licenses required is equal to the maximum number of students using an eTextbook within one term. See example below:

Example to Determine Number of eTextbook Licenses Required
  Semester 1
Student Enrollment
Semester 2
Student Enrollment
eTextbook Licenses
Course A 60 30 60
Course B 90 90 90

Minimum: A minimum purchase of 15 licenses is required.

Term: Licenses are valid for 5 years (transferable term to term).

Instructor Resources: Included FREE for unlimited number of instructors; 5-year access.

Format/Delivery: eTextbook is delivered in PDF format. The eTextbook and student/instructor resources can be uploaded to any LMS or accessed through

License Pricing: Pricing is determined by the number of licenses purchased. If the number of licenses you require exceeds the quantity displayed, call or email for volume pricing.


Grade: 9-12

Business & Professional Communications (Print) - Min. 15
ISBN: 9781626892545
Author: Lisa Mulka
© 2018
Size: 8.5" x 11"
Page Count: 240
Print Color: Full Color
Binding: Hardcover

Business & Professional Communications (eTextbook 5 Yr. Student License) - Min. 15
ISBN: 9781626896727
Author: Lisa Mulka
© 2018
Page Count: 240
Print Color: Full Color

Purchase Options

Item # Item Name ISBN Qty. Unit Price Total
TB-PCOMM-WB Business & Professional Communications (Print) - Min. 15 9781626892545 $94.95
TB-PCOMM-ET Business & Professional Communications (eTextbook 5 Yr. Student License) - Min. 15 Call or email for volume pricing. 9781626896727 $56.95
Order More & Save: Qty. of 15-49 $56.95 ea.
Qty. of 50-99 $47.95 ea.
Qty. of 100+

Call or email for volume pricing.
$37.95 ea.
Product Total: $0.00