Introduction to Information Technology

Introduction to Information Technology helps students build a strong foundation of core technology skills crucial to success in the wide range of careers available in this fast-growing industry. From learning the essentials of computer hardware and software, to investigating key issues in networking and IT security, students will discover how to apply Information Technology skills in a variety of real-world settings in the business world and beyond.

In addition to arming students with key 21st century skills they’ll utilize in the classroom and the workplace, Introduction to Information Technology also prepares students for success in Certiport’s Information Technology Specialist exams. These industry-leading certifications validate student’s skill and serve as a valuable resume booster. The text covers 100% of the exam objectives in the IT Technical Support Specialist Pathway—Device Configuration & Management, Networking, and Network Security—representing a broad base of essential information in the field of IT.

• Students master essential real-world Information Technology skills
• Highlights a variety of Information Technology careers across industries
• End-of-chapter review activities and chapter assessments prepare students for Information Technology Specialist certification
• Correlates to Certiport's Information Technology Specialist exams: Device Configuration & Management, Networking, and Network Security

Unit 1: Foundations of Information Technology

Chapter 1: Introduction to Information Technology

Chapter 2: Computer Hardware Essentials

Unit 2: Operating Systems and Software Applications

Chapter 3: Operating Systems

Chapter 4: Windows Configurations

Chapter 5: Application and Software Management

Unit 3: Networking

Chapter 6: Networking Fundamentals

Chapter 7: Advanced Networking Concepts

Unit 4: IT Security

Chapter 8: Network Device and Infrastructure Security

Chapter 9: Device Security and Authentication

Chapter 10: Data Management and Cloud Computing

Unit 5: Troubleshooting and Considerations in IT

Chapter 11: Troubleshooting and Maintenance

Chapter 12: IT Ethics and Professionalism

The Free Online Instructor Resources for Introduction to Information Technology are housed on eReadiness.com.

Each chapter concludes with a series of review activities designed to help students apply and evaluate their understanding. These end-of-chapter activities follow a progression of increasing complexity, allowing students to demonstrate mastery of key concepts while reinforcing what they've learned. Online Instructor Resources include:

• Instructor's Guide
• Chapter Review Activities and Answer Keys
  
  • Define Key Terms - Students demonstrate their understanding of foundational vocabulary from the chapter. This activity supports recall and ensures students are equipped to confidently discuss IT concepts.
  • Test Your Knowledge - Students demonstrate their comprehension of essential ideas through targeted questions where they explain concepts in their own words—helping form deeper connections across topics.
  • Think Like an IT Pro - Students use their IT knowledge and creativity to solve real-world IT dilemmas. These scenario-based prompts provide students the opportunity to reflect on what they have learned and see how IT concepts meet real-life challenges.
  • Certification Prep - Students use this activity to prepare for success on Certiport's Information Technology Specialist exams with activities specifically targeted to assess exam content. Students will practice using familiar question formats and industry-relevant terminology to build exam readiness. 
• Chapter Assessments and Answer Keys

  • Chapter Assessment - Students demonstrate their comprehension of chapter content through a combination of multiple-choice, vocabulary, and short-answer questions.

Introduction to Information Technology is 100% aligned to the skills assessed in Information Technology Specialist Exams and is endorsed by Certiport, the leading provider of certification exams. Information Technology Specialist is an industry-leading certification allowing students to validate highly demanded technical skills sought after by employers, opening the door to opportunities in the technical industry and throughout the IT field.

Certiport IT Specialist Certification Correlations

IT Technical Support Specialist Pathway:

• Device Configuration & Management
  • Candidates for this exam will demonstrate foundational skills in, and basic knowledge of, Windows systems and user configurations.
    
  
  
• Networking
  • Candidates for this exam will demonstrate foundational networking knowledge and skills, including TCP/IP, networking services, networking topologies, and troubleshooting in wired and wireless environments.
  
  
• Network Security
  • Candidates for this exam will demonstrate foundational security knowledge and skills, including an understanding of core security principles, operating system security, network and device security, and secure computing practices.

Transferable eTextbook Student License: One license is required per student per term within a given school year. Once a term is completed, licenses can be reused. The number of licenses required is equal to the maximum number of students using an eTextbook within one term. See example below:

Minimum: A minimum purchase of 15 licenses is required.

Term: Licenses are valid for 5 years (transferable term to term).

Instructor Resources: Included FREE for unlimited number of instructors; 5-year access.

Format/Delivery: eTextbook is delivered in PDF format. The eTextbook and student/instructor resources can be uploaded to any LMS or accessed through eReadiness.com.

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Grade: 6-8, 9-12

Introduction to Information Technology (eTextbook 5 Yr. Student License) - Min. 15
ISBN: 9781626896963
Author: Jose Garcia-Gosling, M.Ed.
© 2025
Page Count: 314
Print Color: Full Color

FREE Instructor Resources on eReadiness.com with eTextbook purchase - Min. 15
Author: Courtney Snyder