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eCTE Support

Web-based Access and eCTE Desktop Application

Platform/Device OS Minimum Resolution Minimum Browser Version Recommended Browser
Desktop/Laptop Windows 7/8/10 1024 x 768 Google Chrome 62, Microsoft Edge, Firefox 48, Internet Explorer 11 Google Chrome
  Mac OS 10.8.5 1024 x 768 Safari 6, Google Chrome 62 Safari
  Chrome OS 1024 x 768 Chrome OS 58 N/A

Smartphones and Tablets

Platform Permitted Devices
iOS 10 iPad4, iPad Air & above, iPhone 7 & above, iPad Mini
Android 6.0 Samsung Galaxy Tab3 8”, Samsung Galaxy Tab4 10”, Google Pixel 2/XL (smartphone), Samsung Galaxy S7 (smartphone), Samsung Galaxy Note 6
  1. I have an Access Code
    1. Go to www.eCTE.com
    2. Select "Redeem Your Access Code" and enter your access code
    3. Enter your account setup information (First Name, Last Name, Email/Username, and Password)
    4. You'll then see your Bookshelf containing the title unlocked by your access code
  2. I received my Username and password from an administrator
    1. Go to www.eCTE.com
    2. Select "Log In to Your Account"
    3. Enter your username and password
    4. You'll then see your Bookshelf containing your titles

See Knowledge Base Article

Access to each individual title is determined by the purchased duration of either 6 months or 1 year. The start of the 6 month or 1-year duration begins when the access code is redeemed – not on the purchase date or when you received them from us. For instance, if you purchase 100 access codes for school year 2018/19 but only redeem 75 codes, you can use the remaining 25 codes for the next school year.

  1. An Access Code is required to add titles to your eCTE account
  2. Go to www.eCTE.com and log in to your account
  3. Select the " " icon in the upper right of the Bookshelf
  4. Enter your Access Code
  5. Your new title will appear on your Bookshelf

See Knowledge Base Article

Instructor resources can be found by selecting the "Resources" icon from within the eReader interface. From there, select the "Resources" tab. Teacher accounts will show both teacher and student resources. Student accounts will only show student resources.

Student passwords can be reset by a teacher from within the eCTE admin portal as follows:

  1. Go to admin.ecte.com
  2. Log in with your eCTE username and password
  3. Select the "Users" tab
  4. Locate the student by username (hint: use the Search field in the upper right corner)
  5. Select the checkbox next to the student and then select "Reset Password" from the menu item at the top right of the page.
  6. Follow the prompts to enter the new password

NOTE: Students can change their password at any time via the Profile icon located in the upper right corner of their Bookshelf.

See Knowledge Base Article

  1. Go to www.eCTE.com
  2. Log in with your eCTE username and password
  3. Select the Profile icon in the upper right corner of the Bookshelf
  4. Select Profile Settings
  5. Select Change Password
  6. Follow the prompts to change your password

See Knowledge Base Article

The eCTE Admin Portal has different uses depending on how your account is set up. In most cases, you'll find the admin portal useful for resetting student passwords or disabling a student account (thereby enabling use of that license for another student).

There are additional uses for the admin portal that include student/teacher rostering and class management. You will be provided with additional instructions on how to use these features if your school or district has chosen to implement them.

  1. Go to www.eCTE.com
  2. Select "Log In to Your Account"
  3. Click on "Forgot Password"
  4. Enter your email ID and click "Submit"
  5. Your password will be reset and you'll receive an email with a new password

See Knowledge Base Article

No problem. Access codes can be redeemed at any time and they don't expire. For example, that means you can choose to use some of your access codes right away and then save the rest for the next school year.

Transferring access from one teacher to another is permitted. Please contact us at support@bepublishing.com to request the transfer. This is a simple process, but does require a new access code to be provided for the new teacher(s).

eCTE will support Single Sign-On and automated class rostering using Clever beginning in 2019. Manual roster uploading of student and teacher accounts is supported today via a spreadsheet file upload process.

Yes, eCTE supports LTI 1.1 integration.

eCTE is powered by Kitaboo, a cloud-based digital content platform. In some cases, emails are generated by eCTE but still carry the Kitaboo branding. This is temporary as we finalize integration of our content and the Kitaboo platform.

Yes, eCTE is fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.0 AA standard when accessed via a web browser or through one of the available Windows or Mac desktop applications.

 
Platform Browser Screen Reader Support
MAC Safari VoiceOver
Windows Google Chrome JAWS

eCTE will also work with the Snap&Read extension that is available for the Google Chrome browser.

We welcome your questions and feedback.

Use any of the methods listed below to contact B.E. Publishing. Response time is usually less than 24 hours.

Email: support@bepublishing.com

Phone: 888.781.6921