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E-Mail Etiquette

There is little doubt that e-mail is an extremely useful innovation that has changed, and continues to change, the way we communicate. However, the fact that e-mail is different from both voice- and paper-based communication can be a source of frustration for many people. This program gives viewers an understanding of the conventions that have been developed by e-mail users over the years to facilitate effective communication.

©2000 • 20 minutes • Grades 9 and up
Item#: EMAIL-ETQ-VID • Format: VHS/DVD • $99.95